Frequently Asked Questions

NCS offers many search packages and options. Try to match the package up to the position for which you’re hiring. Don’t spend more money than needed, but make sure you order a package that includes the information needed to make a good hiring decision. For example, if the applicant will be driving for the company, order a package that includes a Motor Vehicle Report (MVR). It’s also good to include a County Criminal History search in your search package. For additional information, you may view our All Services page or contact NCS for more information.

Many search results are available instantly or within minutes; however, many of our services require hands-on research by one of our court researchers. Even though most county criminal searches are returned within a few days, some jurisdictions may take up to 5-7 business days. Please refer to the search details by clicking on the specific link for more information.

No, NCS does not charge a monthly fee. You only pay for the searches you run and there are no minimums.

Yes. As an employer, you must follow FCRA rules and you should always have the applicant sign an authorization before running any background search.

Familiarize yourself with the FCRA requirements. A Pre-Adverse Action Letter and/or an Adverse Action Letter may be required. The NCS site will help you generate this information, but you are ultimately responsible for following the FCRA rules and regulations.

You may be subject to considerations under FCRA Section 605(C), amending Regulation V if you were convicted of a crime while a victim of human trafficking. If you think the report that has been ran on you falls under Fair Credit Reporting Act (FCRA) Section 605(C), you can submit a request in the following ways:
  • Submitting a dispute through our dashboard (Recommended process)
  • By Phone:
  • By Mail:
    • 3452 E Joyce Blvd, Fayetteville AR, 72703
When submitting a dispute under FCRA Section 605(C), you must provide the following
  1. Personal Identification
  2. Trafficking documentation/victim determination and/or
  3. Identification of the Specific Adverse Information to be Blocked

Couldn’t Find an Answer?

Give us a call at (888) 527-3282 or send us an email at support@nationalcrimesearch.com

Our Hours

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Friday 8am – 4pm CST